Reset Screen Resolution After Selecting Incompatible Settings

December 22, 2009 Comments Off

Have you ever taken your Windows XP display resolution and set it as high as it would go, and found out that your display cant handle that? If you are trying to rest your resolution the process is real simple.

Unsupported Mode

Boot the computer just like you would to start in safe mode. This is done by hitting the F8 key just after the BIOS is loaded. The best practice is to start tapping the F8 key as soon as you turn on the computer. If you have successfully gotten to the black screen with several different selections one of them being Safe Mode you are in the right place. Now select the “Enable VGA” and hit enter. This will boot your computer with the Default VGA settings. Open the display preferences again and select a setting that does work with your monitor.

June 2009

July 5, 2009 Comments Off

this is a test

Our New Clients for May 2009

May 21, 2009 Comments Off

istock_000005198495xsmallI would like to thank Bill Harrison with Harrison Financial for his referral of Dave Torlina. Dave was having some problems with his home computer. It took a bot of Research to find out that he had a trojan horse messing with his Internet Explorer. We fixed the problem and convinced Dave to move over to Firefox for all his web browsing, This will help keep him much safer online.

I also wanted to thank Mike McGrady for referring Gateway Family Medicine in Travelers Rest. Gate way Family Medicine is installing a new Computerized Documentation System from Greenway. Greenway sent the office Manager, Jane, a very long and confusing check list to do in less than 10 days. Long story short, we will be moving 3 network drops for the new wireless access points, making sure that all 20 or so computers meet the requirements for the new system, and cleaning up the current network installation. The switch and panels were nothing but a spider web.

Thanks again to everyone who has helped Prompt Computer Solutions become successful!

How to back up and to restore Outlook Express data

March 17, 2009 Comments Off

How to back up Outlook Express items

Step 1: Copy message files to a backup folder

Step A: Locate the Store folder

  1. Start Outlook Express.
  2. Click Tools, and then click Options.
  3. On the Maintenance tab, click Store Folder.
  4. In the Store Location dialog box, copy the store location. To do this, follow these steps:
    1. Put the mouse pointer at one end of the box under the Your personal message store is located in the following folder box.
    2. Press and hold the left mouse button, and then drag the mouse pointer across theYour personal message store is located in the following folder box.
    3. Press CTRL+C to copy the location.
  5. Click Cancel, and then click Cancel again to close the dialog box.

Step B: Copy the contents of the Store folder

  1. Click Start, click Run, press CTRL+V, and then click OK.
  2. On the Edit menu, click Select All.
  3. On the Edit menu, click Copy, and then close the window.

Step C: Create a backup folder

  1. Right-click any empty area on your desktop, click New, and then click Folder.
  2. Type Mail Backup for the folder name, and then press ENTER.

Step D: Paste the contents of the Store folder into the backup folder

  1. Double-click the Mail Backup folder to open it.
  2. Right-click inside the Mail Backup folder window, and then click Paste.

Step 2: Export the Address Book to a .csv file

Important Make sure that you follow this step if you use multiple identities in Outlook Express.

Microsoft Outlook Express 5.x and Microsoft Outlook Express 6.0 use a Windows Address Book (.wab) file to store Address Book data. The individual data for each identity is stored in a folder by user name within the .wab file that is used.

The only way to separate the Address Book data for different identities is to export the data to a .csv file while you are logged in as a specific identity. If the .wab file becomes dissociated from the user identities, the data can be exported only as one total. In this case, the data cannot be exported folder by folder.

There is another reason to export the .wab file to a .csv file. If the .wab file not exported to a .csv file, but the .wab file is shared with Microsoft Outlook, the addresses are stored in the personal folders (.pst) file in Outlook. When you export the file to a .csv file by using the Filemenu in Outlook Express, the correct contacts are exported. However, if the Address Book is shared with Outlook, you cannot use the File menu option to export from the Address Book. This option is unavailable.

To export the Address Book to a .csv file, follow these steps:

  1. On the File menu, click Export, and then click Address Book.
  2. Click Text File (Comma Separated Values), and then click Export.
  3. Click Browse.
  4. Select the Mail Backup folder that you created.
  5. In the File Name box, type address book backup, and then click Save.
  6. Click Next.
  7. Click to select the check boxes for the fields that you want to export, and then clickFinish.
  8. Click OK, and then click Close.

Step 3: Export the mail account to a file

  1. On the Tools menu, click Accounts.
  2. On the Mail tab, click the mail account that you want to export, and then click Export.
  3. In the Save In box, select the Mail Backup folder, and then click Save.
  4. Repeat these steps for each mail account that you want to export.
  5. Click Close.

Step 4: Export the newsgroup account to a file

  1. On the Tools menu, click Accounts.
  2. On the News tab, click the news account that you want to export, and then click Export.
  3. In the Save In box, select the Mail Backup folder, and then click Save.
  4. Repeat these steps for each news account that you want to export.
  5. Click Close.

How to restore Outlook Express items

Note To restore items when you use multiple identities in Outlook Express, you may have to re-create the identities before you follow these steps. Repeat each step as needed for each identity.

Step 1: Import messages from the backup folder

  1. On the File menu, point to Import, and then click Messages.
  2. In the Select an e-mail program to import from box, click Microsoft Outlook Express 5 or Microsoft Outlook Express 6, and then click Next.
  3. Click Import mail from an OE5 store directory or Import mail from an OE6 store directory, and then click OK.
  4. Click Browse, and then click the Mail Backup folder.
  5. Click OK, and then click Next.
  6. Click All folders, click Next, and then click Finish.

Step 2: Import the Address Book file

  1. On the File menu, click Import, and then click Other Address Book.
  2. Click Text File (Comma Separated Values), and then click Import.
  3. Click Browse.
  4. Select the Mail Backup folder, click the address book backup.csv file, and then clickOpen.
  5. Click Next, and then click Finish.
  6. Click OK, and then click Close.

Step 3: Import the mail account file

  1. On the Tools menu, click Accounts.
  2. On the Mail tab, click Import.
  3. In the Look In box, select the Mail Backup folder.
  4. Click the mail account that you want to import, and then click Open.
  5. Repeat these steps for each mail account that you want to import.
  6. Click Close.

Step 4: Import the newsgroup account file

  1. On the Tools menu, click Accounts.
  2. On the News tab, click Import.
  3. In the Look In box, select the Mail Backup folder.
  4. Click the news account that you want to import, and then click Open.
  5. Repeat these steps for each news account that you want to import.
  6. Click Close.

Remove Cfroms Link Love

February 7, 2009 Comments Off

Have you installed the Cforms Wordpress plugin and thought that the link love made it look a little less professional? I thought it was ugly to have that link underneath all my contact forms so I set out to look for a method to remove it.

I looked on the Cforms plugin site and could not find anywhere that said I had to leave the link love on.

I began looking thoru the code and found that if you follow these steps the link love will be gone.

  1. Go to your Plugins page
  2. Click the “edit” link for Cforms.
  3. Copy and paste all the code into notepad
  4. Hit control-f to bring up the “find” window
  5. Search for “delicious:days”
    The line we’re looking for is:
    >### link love? you bet
    $content .= $ntt . 'cforms contact form by delicious:days'
  6. Remove everything inside the ‘ ‘ so it looks like:
    ### link love? you bet$content .= $ntt . '';
  7. Copy and paste it back to Wordpress and save the changes.
  8. Now your cforms plugin looks much more professional.

January 2009, Prompts Best Month Ever… So Far

January 31, 2009 Comments Off

In January 2009 Prompt Computer Solutions hits highest evenings yet. 

With the support of our sister company 85interactive and my family Prompt Computer Solutions had the best month on record. 

Thanks to all the people who helped to make this happen.

Thanks To This Months New Client

January 31, 2009 Comments Off

I wanted to thank the clients for their referrals this month. I have added a few new clients to the list. 

I would like to welcome St. Mary’s Catholic Church, Mediatrix SC (Catholic Radio), First Team Sports, and a few private clients to the Prompt Computer Solutions family of Clients.

To all of our existing clients thank you for your business and your continued support.