Prompt Computer Solutions
Payment, Terms, and Release of Liability
CLIENT agrees to the following terms for service rendered by Prompt Computer Solutions.

Payment Terms:

CLIENT agrees to pay a basic visit fee of $40.00/hour for Prompt Computer Solutions to come to the CLIENT’s location to make the service call. Prompt Computer Solutions reserves the right to refuse service as well as to change fees and rates at any time without notice.

Residential or Commercial CLIENT agrees to pay Prompt Computer Solutions for all charges at the time of service.

Release of Liability:

CLIENT AGREES TO RELEASE AND HOLD HARMLESS PROMPT COMPUTER SOLUTIONS FROM ANY AND ALL LIABILITY ASSOCIATED WITH THE PERFORMANCE OF SERVICE OR THE PROVISION OF PARTS, AND ACKNOWLEDGES ALSO THAT OFFERS NO EXPLICIT OR IMPLIED WARRANTY OR GUARANTEE ON SERVICES PERFORMED OR PARTS PROVIDED, OTHER THAN THE MANUFACTURER’S WARRANTY, FURTHER:

1. CLIENT acknowledges that due to the nature of the service being performed, there is potential risk of damage or loss including, but not limited to, damage to Client’s home office, computer hardware, cabling, hubs, routers, switches, peripherals, accessories, and furniture, as well as potential risk of damage, corruption, or loss of computer software, applications, data, and data storage media.

2. CLIENT agrees to release and hold harmless Prompt Computer Solutionss from all liability for damage or loss as well as any incidental or consequential material or financial damage or loss that may result from the actions of Prompt Computer Solutions, its agents or service representatives.

3. CLIENT grants Prompt Computer Solutions, its agents and service representative’s access and permission to physically disassemble any and all computer systems, components, networks, cabling, hubs, routers, switches, peripherals, and accessories.

4. CLIENT grants Prompt Computer Solutions, its agents and service representatives access security rights, and permission to open, view, and modify, edit, delete, or otherwise manipulate CLIENTs computer software, applications, data, and data storage media including, but not limited to the computer Operating System, word processing, spreadsheets, databases, workflow, graphics, audio, video, system drivers and libraries, and any other type of software or data that may be contained on CLIENTs computer system or network.

5. CLIENT grants Prompt Computer Solutions, its agents and service representative, permission to physically access CLIENTs home or office property where CLIENTs computer system and/or network reside.

6. CLIENT grants Prompt Computer Solutions, its agents and service representative, permission to perform modification to CLIENTs home or office property for the purpose of installing or troubleshooting computer and/or networking hardware, cabling, hubs, routers, switches or peripherals. Modification may include such practices as drilling through or disassembling furniture, walls, floors, carpet, or trim, laying and removing cabling and devices including affixing cabling and devices to furniture, walls, floors, or trim, using nails, screws, staples, hangers, or plastic ties.

7. CLIENT grants Prompt Computer Solutions, its agents and service representative, permission to download and/or install software on CLIENTs computer and/or network, including but not limited to, virus scanners, diagnosis and repair utilities, drivers, libraries, and software requested to be installed by CLIENT.

8. CLIENT grants Prompt Computer Solutions, its agents and service representative, permission to install hardware in CLIENTs computer and/or network, including but not limited to, memory chips, processor chips, cooling fans, batteries, hard drives, tape drives, storage devices, modem and communication devices, audio and video cards, network interface cards, hubs, routers, switches, printers, scanners, cables, and other hardware requested to be installed by the CLIENT.

9. Prompt Computer Solutions strongly advises that CLIENT safeguard critical data by backing up said data prior to any services performed by Prompt Computer Solutions. Unless specifically requested and provided as a paid service by Prompt Computer Solutions CLIENT is responsible for any backup, archiving, or protective storage as well as restoration if required, of CLIENTs data.

10. Prompt Computer Solutions is a provider of billable on site services and does not offer or provide telephone technical support. Neither the signing of this agreement nor the performance of services by Prompt Computer Solutions implies availability of telephone technical support. This document constitutes the entire agreement between CLIENT and Prompt Computer Solutions. No other agreement whether verbal or written shall be in effect except if agreed to and authorized in writing.

By clicking “Agree and Submit” below, CLIENT indicates that he/she has read and understands, and agrees to the terms of this Payment Terms and Release of Liability form, which is kept on file at the offices of Prompt Computer Solutions.